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Privacy Policy

Effective Date: June 26, 2025

La Vibe Events, LLC ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and event participants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website URL], use our photo mirror services, or interact with us in any other way.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

 

1. What Information Do We Collect?

 

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website (such as filling out contact forms), or otherwise contact us.

The types of personal information we may collect include:

  • Contact Information: Name, email address, mailing address, phone number.

  • Event Details: Event date, time, location, type of event, and any specific requests or preferences related to your booking.

  • Payment Information: (Processed securely via third-party payment processors) Credit card details, billing address. We do not directly store your full credit card numbers on our servers.

  • Photos, GIFs, Videos: Media captured by our photo mirror at your event. This may include images of you and your guests.

  • Communications: Records of your correspondence with us (e.g., emails, messages).

  • Demographic Information (Optional): If provided voluntarily, such as age ranges or interests relevant to customizing your event experience.

Information Automatically Collected (Website & Photo Mirror Usage): When you visit our website, certain information is automatically collected, such as your IP address, browser type, operating system, access times, and the pages you have viewed. Similarly, our photo mirror may log usage data related to sessions. This data helps us understand how our services are used and improve them.

 

2. How Do We Use Your Information?

 

We use the information we collect for various business purposes, including:

  • Providing and Managing Services: To process your booking, manage your event, provide the photo mirror service, and fulfill contractual obligations.

  • Communication: To respond to your inquiries, send you booking confirmations, invoices, updates about your event, and customer service messages.

  • Marketing and Promotion: To send you promotional communications about our services, special offers, or upcoming events, if you have opted in to receive such communications.

  • Service Improvement: To analyze how our services are used, gather feedback, troubleshoot problems, and develop new features and offerings.

  • Security: To detect and prevent fraud, protect against unauthorized access or use of our services, and ensure the safety of our equipment and staff.

  • Compliance: To comply with legal obligations, enforce our Terms & Conditions, and respond to lawful requests from public authorities.

  • Media Use (Photos/GIFs/Videos): As outlined in our Terms & Conditions, unless you explicitly opt-out, we may use photos, GIFs, and videos captured at your event for marketing, social media, and promotional purposes.

 

3. Legal Bases for Processing Your Personal Information

 

We rely on the following legal bases to process your personal information:

  • Contractual Necessity: Processing is necessary to perform our contract with you (e.g., processing your booking, providing the photo mirror service).

  • Consent: Where you have given us explicit permission to process your personal information for a specific purpose (e.g., opting in to marketing communications, allowing use of event photos for promotion). You have the right to withdraw your consent at any time.

  • Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our services, preventing fraud, maintaining security), provided these interests do not override your fundamental rights and freedoms.

  • Legal Obligations: Processing is necessary to comply with a legal obligation (e.g., tax reporting, responding to lawful requests).

 

4. When and With Whom Do We Share Your Information?

 

We may share your information in the following situations:

  • Third-Party Service Providers: We may share your information with trusted third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, website hosting, analytics, email delivery). These third parties are obligated to protect your information and use it only for the purposes for which we disclose it to them.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

  • Publicly Available Media: As stated in our Terms & Conditions and with your consent (or if you haven't opted out), photos, GIFs, and videos from your event may be shared publicly on our website, social media channels, or promotional materials.

 

5. Our Stance on Third-Party Websites

 

Our website may contain links to third-party websites or services that are not owned or controlled by La Vibe Events, LLC. This Privacy Policy does not apply to any third-party websites or services. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

6. Do We Use Cookies and Other Tracking Technologies?

 

Yes, we use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. These are small data files placed on your device or computer. We use them for:

  • Website Functionality: To make our website work correctly (e.g., remembering your preferences).

  • Analytics: To collect information about how you use our website (e.g., which pages you visit most often), helping us improve its performance and content.

  • Marketing & Advertising: To deliver targeted advertisements to you based on your Browse habits, where permissible and if you have consented to marketing cookies.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, declining cookies may limit your ability to use certain features of our website.

 

7. How Do We Protect Your Information?

 

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

  • Secure Payment Processing: We use reputable third-party payment processors with industry-standard encryption for all financial transactions.

  • Data Encryption: Where appropriate, we use encryption for data in transit and at rest.

  • Access Controls: Restricting access to personal information to authorized employees and contractors who need the information to perform their job duties.

  • Regular Security Reviews: Periodically reviewing our security practices and updating them as necessary.

Despite our efforts, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

8. How Long Do We Retain Your Information?

 

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements).

  • Booking & Service Data: Retained for the duration of our business relationship and for a period thereafter to comply with legal obligations (e.g., tax records) and for potential future service inquiries.

  • Event Media (Photos/GIFs/Videos): Retained for a period allowing for client download and for our marketing purposes (if consent is given/not opted out), after which they may be archived or deleted.

 

9. Your Privacy Rights (Florida Residents & General)

 

While the Florida Digital Bill of Rights (FDBR) primarily applies to larger businesses, we are committed to upholding data privacy best practices for all our clients. You may have the following rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.

  • Right to Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.

  • Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., if we need to retain it for legal compliance or ongoing service).

  • Right to Opt-Out of Marketing: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

  • Right to Object to Media Use: As outlined in our Terms & Conditions, you have the right to opt out of the use of your event photos, GIFs, and videos for our marketing and promotional purposes.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

 

10. Children's Privacy

 

Our services are not intended for children under the age of 13 without adult supervision. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove such information from our records. As stated in our Terms & Conditions, children 16 years and under must be supervised by adults when using the photo booth.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies. The "Effective Date" at the top of this policy indicates when it was last revised. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website or services after any changes signifies your acceptance of the revised Privacy Policy.

 

12. Contact Us

 

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact us at:

Email: events@lavibefl.com

Phone: 904-297-8764

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